Simon Data experienced a minor incident on May 17, 2023 affecting Simon Data Pipes and Simon Data Syncs, lasting 6h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Simon Data PipesSimon Data Syncs
Update timeline
- investigating May 17, 2023, 01:33 PM UTC
Our data processing infrastructure is running behind due to a transient issue identified at 1206am EST. This is causing temporary delays in data delivery and should be resolved soon. No data has been lost and the system should be caught up shortly.
- monitoring May 17, 2023, 05:05 PM UTC
The root cause of the data pipe delay has been identified and a permanent solution has been in place. Currently monitoring all pipe runs as they land on a delayed schedule.
- resolved May 17, 2023, 07:43 PM UTC
This incident has been resolved.