Simon Data incident

Facebook Integration Service Disruption

Minor Resolved View vendor source →

Simon Data experienced a minor incident on May 30, 2023 affecting Simon Data Syncs, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2023, 03:05 PM UTC
Resolved
May 30, 2023, 03:51 PM UTC
Duration
46m
Detected by Pingoru
May 30, 2023, 03:05 PM UTC

Affected components

Simon Data Syncs

Update timeline

  1. investigating May 30, 2023, 03:05 PM UTC

    We are currently experiencing a service disruption with Simon Data's Facebook integration affecting data syncs to the Facebook platform. While we work with the Meta Developer Operations Team to resolve this issue, Facebook syncs will not be updated.

  2. investigating May 30, 2023, 03:05 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 30, 2023, 03:51 PM UTC

    This issue has been resolved by the Meta Developer Operations Team and performance is back to normal.