Simon Data incident

Simon Web App and Audience API Disruption

Major Resolved View vendor source →

Simon Data experienced a major incident on March 5, 2025 affecting Simon Web App and Simon Audience API, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2025, 09:17 PM UTC
Resolved
Mar 05, 2025, 10:14 PM UTC
Duration
57m
Detected by Pingoru
Mar 05, 2025, 09:17 PM UTC

Affected components

Simon Web AppSimon Audience API

Update timeline

  1. investigating Mar 05, 2025, 09:17 PM UTC

    We are currently experiencing a service disruption with the Simon Web App and Audience API. We are investigating the degraded performance.

  2. identified Mar 05, 2025, 09:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 05, 2025, 10:14 PM UTC

    This incident has been resolved.