Simon Data incident

System outage

Major Resolved View vendor source →

Simon Data experienced a major incident on March 30, 2025 affecting Simon Event Trigger Flows and Simon Data Syncs, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2025, 11:59 PM UTC
Resolved
Mar 31, 2025, 01:06 AM UTC
Duration
1h 6m
Detected by Pingoru
Mar 30, 2025, 11:59 PM UTC

Affected components

Simon Event Trigger FlowsSimon Data Syncs

Update timeline

  1. identified Mar 30, 2025, 11:59 PM UTC

    We're experiencing an outage. Flows and journeys will be delayed as we repair the impacted system.

  2. monitoring Mar 31, 2025, 12:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 31, 2025, 01:06 AM UTC

    This incident has been resolved.