Silverfin incident

Login/platform issue

Major Resolved View vendor source →

Silverfin experienced a major incident on July 7, 2025 affecting Silverfin, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 08:30 AM UTC
Resolved
Jul 07, 2025, 11:27 AM UTC
Duration
2h 57m
Detected by Pingoru
Jul 07, 2025, 08:30 AM UTC

Affected components

Silverfin

Update timeline

  1. investigating Jul 07, 2025, 08:30 AM UTC

    We are currently experiencing intermittent networking issues. We are investigating this.

  2. investigating Jul 07, 2025, 09:05 AM UTC

    We are currently experiencing intermittent networking issues. We are investigating this. However, it looks like this has an impact on logging into the platform and the sync performance.

  3. resolved Jul 07, 2025, 11:27 AM UTC

    The platform should be accessible and working for all users. If noticing any slowness or blocking messages, please reach out to support!