Silverfin experienced a minor incident on July 28, 2025 affecting Syncing, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Syncing
Update timeline
- identified Jul 28, 2025, 01:42 PM UTC
Due to an update related to synchronization, you may encounter syncing issues. We are aware of the situation and are actively working on a resolution.
- monitoring Jul 28, 2025, 02:30 PM UTC
The solution has been applied; could you please attempt to sync your file once more? If an error message persists, please contact Support. Our apologies for the inconveniences!
- resolved Jul 28, 2025, 03:49 PM UTC
The sync should be working once more without error messages. Please reach out to our Support if the issue persists!