Silkline incident

Resolved - File Uploads

Minor Resolved View vendor source →

Silkline experienced a minor incident on October 21, 2026 affecting Silkline service, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 06:35 PM UTC
Resolved
Oct 21, 2026, 07:04 PM UTC
Duration
28m
Detected by Pingoru
Oct 21, 2026, 06:35 PM UTC

Affected components

Silkline service

Update timeline

  1. identified Oct 21, 2026, 06:46 PM UTC

    We have identified the cause of an issue with file uploads and are working on a fix. Impacted: Web Application

  2. monitoring Oct 21, 2026, 06:58 PM UTC

    A fix has been deployed and we are monitoring the results. Impacted: Web Application

  3. resolved Oct 21, 2026, 07:04 PM UTC

    This incident has been resolved and all affected services are operational. Thank you for your patience. Impacted: Web Application