Investigating
Timeline · 1 update
- resolved Oct 20, 2026, 04:08 PM UTC
This issue has been resolved. We identified the cause and confirmed no other accounts were affected. Impacted: Web Application
Silkline had 6 outages in the last 2 years totaling 21h 4m of downtime, averaging 0.2 incidents per month.
There were 6 Silkline outages since June 3, 2026 totaling 21h 4m of downtime. Each is summarised below. Incident details, duration, and resolution information.
This issue has been resolved. We identified the cause and confirmed no other accounts were affected. Impacted: Web Application
This incident has been resolved and all affected services are operational. Thank you for your patience.
The configuration issue affecting required ship-to and structured locations has been resolved. Configurations were updated and the fix was confirmed. Impacted: Web Application
Budget and Check-In pages are back. Impacted: Web Application
We have identified the root cause of the issue with feature flags and fixed it.
Issues resolved. Follow up to fix data integrity