SignOnSite incident

Intermittent Outages

Critical Resolved View vendor source →

SignOnSite experienced a critical incident on July 31, 2022 affecting API and Website and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2022, 08:44 PM UTC
Resolved
Jul 31, 2022, 09:38 PM UTC
Duration
53m
Detected by Pingoru
Jul 31, 2022, 08:44 PM UTC

Affected components

APIWebsiteiOS AppAndroid App

Update timeline

  1. identified Jul 31, 2022, 08:44 PM UTC

    There is an ongoing incident which we are currently remediating. Updates will be provided here when we have them.

  2. monitoring Jul 31, 2022, 09:05 PM UTC

    We've implemented a fix and are monitoring to ensure the issue is fully resolved.

  3. resolved Jul 31, 2022, 09:38 PM UTC

    All systems have returned to normal and the incident has been resolved.