SignOnSite incident

Inductions Issue

Minor Resolved View vendor source →

SignOnSite experienced a minor incident on October 19, 2023 affecting Website, lasting 23h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2023, 12:07 AM UTC
Resolved
Oct 19, 2023, 11:29 PM UTC
Duration
23h 22m
Detected by Pingoru
Oct 19, 2023, 12:07 AM UTC

Affected components

Website

Update timeline

  1. investigating Oct 19, 2023, 12:07 AM UTC

    Users are unable to approve/reject a submitted induction. We are working to isolate this issue and will release a fix as soon as possible. Information will be posted here as we learn more.

  2. investigating Oct 19, 2023, 12:47 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 19, 2023, 01:35 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Oct 19, 2023, 02:38 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Oct 19, 2023, 02:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 19, 2023, 11:29 PM UTC

    This incident has been resolved. Please contact us if you're still experiencing this issue.