SignOnSite experienced a major incident on October 17, 2024 affecting iOS App and Android App, lasting 64d 2h. The incident has been resolved; the full update timeline is below.
Affected components
iOS AppAndroid App
Update timeline
- investigating Oct 17, 2024, 01:47 AM UTC
We are currently investigating an issue that is intermittently affecting users of the SignOnSite field platform. Affected users may have trouble completing certain tasks related to Permits, such as submitting a photo for closing checks. We’re working hard to identify the cause and resolve the issue as soon as possible. Next Steps: We will provide regular updates on our progress. Thank you for your patience, and we apologise for any inconvenience caused.
- resolved Mar 03, 2025, 04:24 AM UTC
This incident has been resolved.