SignOnSite experienced a major incident on March 2, 2025 affecting Android App, lasting 1d 14h. The incident has been resolved; the full update timeline is below.
Affected components
Android App
Update timeline
- investigating Mar 02, 2025, 07:21 AM UTC
We are currently investigating an issue with the latest version of the Android application where the application does not start up.
- identified Mar 02, 2025, 07:33 AM UTC
The issue has been identified and we are working to resolve it.
- monitoring Mar 03, 2025, 04:22 AM UTC
We have submitted an updated Android Application to the Google Play Store and are awaiting their review and release. When released, the working latest app version will be 4.74.0.
- resolved Mar 03, 2025, 09:48 PM UTC
An update has been released in the Google Play Store and is now available. Please update to the latest version (4.74.0).