signNow incident

Issue with sending invites and signing documents

Minor Resolved View vendor source →

signNow experienced a minor incident on March 1, 2022 affecting Web and Mobile apps, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2022, 01:16 PM UTC
Resolved
Mar 01, 2022, 01:27 PM UTC
Duration
10m
Detected by Pingoru
Mar 01, 2022, 01:16 PM UTC

Affected components

WebMobile apps

Update timeline

  1. investigating Mar 01, 2022, 01:16 PM UTC

    Some users might experience issues with sending invites and signing the documents.

  2. identified Mar 01, 2022, 01:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 01, 2022, 01:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 01, 2022, 01:27 PM UTC

    This incident has been resolved.