signNow experienced a major incident on January 11, 2024 affecting Web, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Web
Update timeline
- investigating Jan 11, 2024, 11:36 AM UTC
Users may experience issues with logging into their accounts or signing documents. We are investigating the problem at the moment.
- monitoring Jan 11, 2024, 11:56 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 11, 2024, 11:59 AM UTC
This incident has been resolved.