signNow experienced a critical incident on February 1, 2025 affecting Payments, lasting 6h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Payments
Update timeline
- identified Feb 01, 2025, 04:35 PM UTC
We have identified the issue and are implementing the fix.
- resolved Feb 01, 2025, 10:44 PM UTC
This incident has been resolved.