signNow incident

Issue with opening documents

Minor Resolved View vendor source →

signNow experienced a minor incident on August 22, 2019 affecting Web and API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2019, 09:45 PM UTC
Resolved
Aug 22, 2019, 09:45 PM UTC
Duration
—
Detected by Pingoru
Aug 22, 2019, 09:45 PM UTC

Affected components

WebAPI

Update timeline

  1. resolved Aug 22, 2019, 09:45 PM UTC

    Some users may have experienced issues while opening documents between 19:45 and 20:05 UTC (15:45-16:05 EDT) due to issues with our cloud provider network throughput. Incident is resolved now.