signNow incident

Slow performance across the platform & delays in emails delivery

Minor Resolved View vendor source →

signNow experienced a minor incident on April 12, 2022 affecting Web and API, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2022, 06:15 PM UTC
Resolved
Apr 12, 2022, 08:48 PM UTC
Duration
2h 32m
Detected by Pingoru
Apr 12, 2022, 06:15 PM UTC

Affected components

WebAPI

Update timeline

  1. investigating Apr 12, 2022, 06:15 PM UTC

    We are currently investigating the issue.

  2. identified Apr 12, 2022, 08:18 PM UTC

    The fix is currently being implemented.

  3. resolved Apr 12, 2022, 08:48 PM UTC

    This incident has been resolved.