signNow incident

Document/template view issue

Minor Resolved View vendor source →

signNow experienced a minor incident on March 28, 2023 affecting Web, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2023, 12:24 PM UTC
Resolved
Mar 28, 2023, 01:03 PM UTC
Duration
39m
Detected by Pingoru
Mar 28, 2023, 12:24 PM UTC

Affected components

Web

Update timeline

  1. investigating Mar 28, 2023, 12:24 PM UTC

    Some users can experience issues with displaying documents and templates in their accounts. We are currently investigating the case.

  2. identified Mar 28, 2023, 12:59 PM UTC

    The issue has been identified and we are implementing a fix.

  3. resolved Mar 28, 2023, 01:03 PM UTC

    This incident has been resolved.