signNow incident

Login issue

Notice Resolved View vendor source →

signNow experienced a notice incident on November 28, 2023 affecting Web and Mobile apps, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2023, 12:51 PM UTC
Resolved
Nov 28, 2023, 01:54 PM UTC
Duration
1h 3m
Detected by Pingoru
Nov 28, 2023, 12:51 PM UTC

Affected components

WebMobile apps

Update timeline

  1. investigating Nov 28, 2023, 12:51 PM UTC

    Users may encounter errors on login. Our team is already investigating the issue.

  2. identified Nov 28, 2023, 12:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 28, 2023, 01:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 28, 2023, 01:54 PM UTC

    This incident has been resolved.