signNow experienced a minor incident on September 5, 2024 affecting Web, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Web
Update timeline
- investigating Sep 05, 2024, 11:03 PM UTC
Some users cannot download any documents.
- identified Sep 05, 2024, 11:37 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 05, 2024, 11:42 PM UTC
This incident has been resolved.