Signicat incident
Degraded performance - Data Verification source: Creditsafe
Signicat experienced a minor incident on April 13, 2026 affecting Creditsafe, lasting 19h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 13, 2026, 01:02 PM UTC
We are currently observing degraded performance with Data Verification - Creditsafe, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
- monitoring Apr 13, 2026, 01:27 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 13, 2026, 01:54 PM UTC
We are continuing to monitor for any further issues.
- identified Apr 13, 2026, 04:43 PM UTC
Parts of our source with Creditsafe is working, but service has not yet been fully restored. We have identified the issue and is working towards an resolution.
- identified Apr 14, 2026, 07:53 AM UTC
Parts of our source with Creditsafe is working, but service has not yet been fully restored. We have identified the issue and is working towards an resolution.
- resolved Apr 14, 2026, 08:07 AM UTC
The incident has been resolved.