Signicat incident

Degraded performance - Data Verification source: Creditsafe

Minor Resolved View vendor source →
Started
Apr 13, 2026, 01:02 PM UTC
Resolved
Apr 14, 2026, 08:07 AM UTC
Duration
19h 5m
Detected by Pingoru
Apr 13, 2026, 01:02 PM UTC

Affected components

Creditsafe

Update timeline

  1. investigating Apr 13, 2026, 01:02 PM UTC

    We are currently observing degraded performance with Data Verification - Creditsafe, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

  2. monitoring Apr 13, 2026, 01:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 13, 2026, 01:54 PM UTC

    We are continuing to monitor for any further issues.

  4. identified Apr 13, 2026, 04:43 PM UTC

    Parts of our source with Creditsafe is working, but service has not yet been fully restored. We have identified the issue and is working towards an resolution.

  5. identified Apr 14, 2026, 07:53 AM UTC

    Parts of our source with Creditsafe is working, but service has not yet been fully restored. We have identified the issue and is working towards an resolution.

  6. resolved Apr 14, 2026, 08:07 AM UTC

    The incident has been resolved.

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