Signicat incident

Service disruption affecting Sign API v2

Critical Resolved View vendor source →

Signicat experienced a critical incident on April 15, 2026 affecting Sign API v2, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 03:25 PM UTC
Resolved
Apr 15, 2026, 05:29 PM UTC
Duration
2h 3m
Detected by Pingoru
Apr 15, 2026, 03:25 PM UTC

Affected components

Sign API v2

Update timeline

  1. investigating Apr 15, 2026, 03:25 PM UTC

    We are currently observing a service disruption with Sign API v2. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

  2. investigating Apr 15, 2026, 04:24 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 15, 2026, 04:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 15, 2026, 05:29 PM UTC

    This incident has been resolved.