Signeasy incident

Internet Service Providers in India are experiencing issues

Critical Resolved View vendor source →

Signeasy experienced a critical incident on January 6, 2022 affecting Web Application and API - v1 and 1 more component, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2022, 06:20 AM UTC
Resolved
Jan 06, 2022, 09:49 AM UTC
Duration
3h 29m
Detected by Pingoru
Jan 06, 2022, 06:20 AM UTC

Affected components

Web ApplicationAPI - v1Microsoft Teams BotAPI - v2Google Workplace Integration

Update timeline

  1. investigating Jan 06, 2022, 06:20 AM UTC

    While our systems are functioning normally, a few customers in the Indian region are experiencing issues with certain Internet Service Providers. We are monitoring this closely. Please try with alternate Internet Service Providers if you face any issues.

  2. monitoring Jan 06, 2022, 09:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 06, 2022, 09:49 AM UTC

    This incident has been resolved.