Signeasy Outage History

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Signeasy had 4 outages in the last 2 years totaling 6h 53m of downtime — averaging 0.2 incidents per month.

There were 4 Signeasy outages since March 14, 2025 totaling 6h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.signeasy.com

Minor July 8, 2026

Issues sending signature requests

Detected by Pingoru
Jul 08, 2026, 02:15 AM UTC
Resolved
Jul 08, 2026, 08:25 AM UTC
Duration
6h 10m
Affected: Web ApplicationAPI - v1API - v2Android ApplicationiOS ApplicationAPI - v3
Timeline · 2 updates
  1. investigating Jul 08, 2026, 02:15 AM UTC

    We are currently investigating an issue affecting the ability to send signature requests. Some users may experience failures or delays when sending documents for signature. Our team is actively working to identify the root cause and restore normal service. We apologize for the inconvenience and will provide updates as more information becomes available.

  2. resolved Jul 08, 2026, 08:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 31, 2025

Intermittent service disruption

Detected by Pingoru
Dec 31, 2025, 04:30 AM UTC
Resolved
Dec 31, 2025, 04:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 02, 2026, 04:23 PM UTC

    We experienced a temporary service disruption on Dec 30 between 8:30 PM and 9:50 PM PST, during which access to the Signeasy app was unavailable. The issue has been resolved, and all services are operating normally. We apologize for the inconvenience caused.

Read the full incident report →

Minor June 30, 2025

Degraded performance - Investigation ongoing

Detected by Pingoru
Jun 30, 2025, 10:14 AM UTC
Resolved
Jun 30, 2025, 10:25 AM UTC
Duration
11m
Affected: Web ApplicationAPI - v1Microsoft Teams BotEmail DeliveryAPI - v2Android ApplicationDocument conversionGoogle Workplace IntegrationiOS ApplicationPurchasesAPI - v3WebsiteReportsDocument Uploads
Timeline · 2 updates
  1. investigating Jun 30, 2025, 10:14 AM UTC

    We are currently investigating reports of degraded performance and errors affecting our web application. We are working on to identify the root cause.

  2. resolved Jun 30, 2025, 10:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 14, 2025

Document Listing & Upload Issue

Detected by Pingoru
Mar 14, 2025, 02:17 PM UTC
Resolved
Mar 14, 2025, 02:49 PM UTC
Duration
32m
Affected: Web ApplicationAPI - v1API - v2Android ApplicationiOS ApplicationAPI - v3Document Uploads
Timeline · 2 updates
  1. investigating Mar 14, 2025, 02:17 PM UTC

    We are currently experiencing an issue with document listing and uploading across the Signeasy platform. Our team is actively investigating the issue on priority. We will provide updates as soon as we have more information. Thank you for your patience.

  2. resolved Mar 14, 2025, 02:49 PM UTC

    This incident has been resolved.

Read the full incident report →