Signeasy incident

We are currently experiencing issues accessing all transactions and settings update on our platform.

Critical Resolved View vendor source →

Signeasy experienced a critical incident on November 30, 2023 affecting Web Application and API - v1 and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2023, 06:04 AM UTC
Resolved
Nov 30, 2023, 06:22 AM UTC
Duration
18m
Detected by Pingoru
Nov 30, 2023, 06:04 AM UTC

Affected components

Web ApplicationAPI - v1Microsoft Teams BotAPI - v2Android ApplicationDocument conversionGoogle Workplace IntegrationiOS ApplicationPurchasesAPI - v3

Update timeline

  1. investigating Nov 30, 2023, 06:04 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 30, 2023, 06:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 30, 2023, 06:22 AM UTC

    The incident has been resolved and all services are back in operation.