Signeasy incident

Request Signature and Document Signing Issue

Minor Resolved View vendor source →

Signeasy experienced a minor incident on October 3, 2024 affecting Web Application and Android Application and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2024, 06:07 PM UTC
Resolved
Oct 03, 2024, 06:21 PM UTC
Duration
14m
Detected by Pingoru
Oct 03, 2024, 06:07 PM UTC

Affected components

Web ApplicationAndroid ApplicationiOS ApplicationAPI - v3

Update timeline

  1. investigating Oct 03, 2024, 06:07 PM UTC

    We are currently experiencing issues with the Request Signature and Document Signing functionality. We are investigating the issue and working to resolve it as a priority. We apologize for the inconvenience and will provide further updates as soon as possible.

  2. resolved Oct 03, 2024, 06:21 PM UTC

    This incident has been resolved.