SignatureRX incident

Portal Downtime / Intermittent or slow access

Minor Resolved View vendor source →

SignatureRX experienced a minor incident on July 21, 2025 affecting SignatureRx App, lasting 4h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 09:29 AM UTC
Resolved
Jul 21, 2025, 01:44 PM UTC
Duration
4h 15m
Detected by Pingoru
Jul 21, 2025, 09:29 AM UTC

Affected components

SignatureRx App

Update timeline

  1. identified Jul 21, 2025, 09:29 AM UTC

    We are aware of some downtime affecting SignatureRx. We have identified the issue and will be fixing this within 15 minutes.

  2. monitoring Jul 21, 2025, 09:46 AM UTC

    We have resolved the issue and deployed a fix. The issue is being monitored.

  3. resolved Jul 21, 2025, 01:44 PM UTC

    This incident has been resolved.