SignatureRX incident

Semble Integration

Minor Resolved View vendor source →

SignatureRX experienced a minor incident on August 13, 2025 affecting SignatureRx App, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2025, 02:42 PM UTC
Resolved
Aug 13, 2025, 04:57 PM UTC
Duration
2h 14m
Detected by Pingoru
Aug 13, 2025, 02:42 PM UTC

Affected components

SignatureRx App

Update timeline

  1. investigating Aug 13, 2025, 02:42 PM UTC

    We are investigating an issue where an issue with our Semble integration has been reported. We are working with Semble to try and resolve this.

  2. investigating Aug 13, 2025, 04:16 PM UTC

    Semble are investigating the issue, this seems to be on their side however we have engineers monitoring on our side

  3. identified Aug 13, 2025, 04:51 PM UTC

    Semble have identified the issue and are looking to resolve this - the issue is with Semble

  4. resolved Aug 13, 2025, 04:57 PM UTC

    This has been resolved by Semble