SignalFx EU0 incident

Degraded performance accessing the Splunk APM Interface

SignalFx EU0 experienced a minor incident on May 28, 2025 affecting Splunk APM Interface, lasting 22h 19m. The incident has been resolved; the full update timeline is below.

Started: May 28, 2025, 08:12 PM UTC
Resolved: May 29, 2025, 06:31 PM UTC
Duration: 22h 19m
Detected by Pingoru: May 28, 2025, 08:12 PM UTC

Affected components

Splunk APM Interface

Update timeline

identified May 28, 2025, 08:12 PM UTC

We are investigating a degradation in performance while using the Splunk APM Interface. Parts of the Splunk APM Troubleshooting experience like the service map, map breakdowns, Tag Spotlight and charts within Splunk APM may be impacted. Trace data ingest is not impacted.
monitoring May 29, 2025, 05:32 AM UTC

A fix has been implemented and we are monitoring the results.
resolved May 29, 2025, 06:31 PM UTC

This incident has been resolved.