Signable incident

Investigating - Document uploads and envelope Sending - Degraded performance

Minor Resolved View vendor source →

Signable experienced a minor incident on September 30, 2022 affecting Web App and Document Processing, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2022, 07:46 AM UTC
Resolved
Sep 30, 2022, 08:54 AM UTC
Duration
1h 8m
Detected by Pingoru
Sep 30, 2022, 07:46 AM UTC

Affected components

Web AppDocument Processing

Update timeline

  1. investigating Sep 30, 2022, 07:46 AM UTC

    We are investigating an issue impacting the document uploads and envelope sending. We will share an update as soon as we have more information. Thank you for your patience.

  2. monitoring Sep 30, 2022, 07:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2022, 08:54 AM UTC

    This incident has been resolved.