Signable experienced a minor incident on December 8, 2022 affecting Web App, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Web App
Update timeline
- investigating Dec 08, 2022, 03:23 PM UTC
We are investigating an issue impacting the creation of envelopes. We will share an update as soon as we have more information. Thank you for your patience.
- identified Dec 08, 2022, 03:31 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 08, 2022, 03:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 08, 2022, 04:23 PM UTC
We can confirm that our monitoring is showing that the issues impacting users with lower permission roles from creating envelopes in the web app have been resolved. If you continue to experience problems please contact our support team. Thank you for your patience.