Signable incident
Identified - Web-app - Envelope history does not show in the app
Signable experienced a minor incident on January 5, 2023 affecting Web App, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Web App
Update timeline
- identified Jan 05, 2023, 09:56 AM UTC
We have identified a fix for the issues affecting the envelope history not showing in the web app. We’re working to implement it and will let you know as soon as it is deployed. The history does show everywhere else and there is no data loss.
- resolved Jan 05, 2023, 10:38 AM UTC
We can confirm that our monitoring is showing that the issues impacting the envelope history in the web app have been resolved. If you continue to experience problems please contact our support team. Thank you for your patience.