Signable incident

Investigating - Web App - experiencing slow response times

Minor Resolved View vendor source →

Signable experienced a minor incident on February 15, 2023 affecting Web App, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2023, 02:02 PM UTC
Resolved
Feb 15, 2023, 02:39 PM UTC
Duration
36m
Detected by Pingoru
Feb 15, 2023, 02:02 PM UTC

Affected components

Web App

Update timeline

  1. investigating Feb 15, 2023, 02:02 PM UTC

    We are investigating an issue impacting the app which is experiencing slow response times. We will share an update as soon as we have more information. Thank you for your patience.

  2. monitoring Feb 15, 2023, 02:14 PM UTC

    We have implemented a fix for the issues with the app which was experiencing slow response times and are monitoring the situation. We will share an update as soon as we can confirm it has been fully resolved. Thank you for your patience.

  3. resolved Feb 15, 2023, 02:39 PM UTC

    This incident has been resolved.