Signable incident

Investigating signers receiving duplicate emails for envelopes

Minor Resolved View vendor source →

Signable experienced a minor incident on April 27, 2023 affecting Web App and API and 1 more component, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2023, 11:11 AM UTC
Resolved
Apr 27, 2023, 03:01 PM UTC
Duration
3h 50m
Detected by Pingoru
Apr 27, 2023, 11:11 AM UTC

Affected components

Web AppAPIEmailNew platform API

Update timeline

  1. investigating Apr 27, 2023, 11:11 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 27, 2023, 02:47 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 27, 2023, 03:01 PM UTC

    This incident has been resolved.