Signable incident

Investigating - Webhooks - Issue receiving webhooks

Minor Resolved View vendor source →

Signable experienced a minor incident on June 8, 2023 affecting Web App and API, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2023, 02:38 PM UTC
Resolved
Jun 08, 2023, 04:00 PM UTC
Duration
1h 21m
Detected by Pingoru
Jun 08, 2023, 02:38 PM UTC

Affected components

Web AppAPI

Update timeline

  1. investigating Jun 08, 2023, 02:38 PM UTC

    We are investigating an issue impacting webhooks. We will share an update as soon as we have more information. Thank you for your patience.

  2. investigating Jun 08, 2023, 02:51 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 08, 2023, 03:23 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 08, 2023, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 08, 2023, 04:00 PM UTC

    This incident has been resolved.