Signable incident

Degraded performance in the App and API

Minor Resolved View vendor source →

Signable experienced a minor incident on March 8, 2024 affecting Web App and API and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2024, 10:02 AM UTC
Resolved
Mar 08, 2024, 11:10 AM UTC
Duration
1h 7m
Detected by Pingoru
Mar 08, 2024, 10:02 AM UTC

Affected components

Web AppAPIDocument Processing

Update timeline

  1. investigating Mar 08, 2024, 10:02 AM UTC

    Requests to the App and API are currently slow

  2. identified Mar 08, 2024, 10:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 08, 2024, 10:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 08, 2024, 11:10 AM UTC

    This incident has been resolved.