Signable incident

Unable to add fields in the document setup

Major Resolved View vendor source →

Signable experienced a major incident on November 28, 2024 affecting Web App, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2024, 10:10 AM UTC
Resolved
Nov 28, 2024, 10:33 AM UTC
Duration
22m
Detected by Pingoru
Nov 28, 2024, 10:10 AM UTC

Affected components

Web App

Update timeline

  1. investigating Nov 28, 2024, 10:10 AM UTC

    We are currently investigating an issue where an infinite loading state is displayed to users when trying to add fields.

  2. investigating Nov 28, 2024, 10:10 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 28, 2024, 10:18 AM UTC

    We have identified the issue and implemented a fix. If you are still experiencing issues, please refresh your browser.

  4. resolved Nov 28, 2024, 10:33 AM UTC

    This incident has been resolved.