Signable incident

Identified - Public API - Unable to send envelopes

Notice Resolved View vendor source →

Signable experienced a notice incident on February 4, 2025 affecting API, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2025, 10:46 AM UTC
Resolved
Feb 04, 2025, 10:56 AM UTC
Duration
10m
Detected by Pingoru
Feb 04, 2025, 10:46 AM UTC

Affected components

API

Update timeline

  1. identified Feb 04, 2025, 10:46 AM UTC

    We have identified a fix for the issues affecting the Public API, including the inability to send envelopes. We’re working to implement it and will let you know as soon as it is deployed.

  2. monitoring Feb 04, 2025, 10:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 04, 2025, 10:56 AM UTC

    This incident has been resolved.