Signable experienced a minor incident on March 4, 2025 affecting API, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 04, 2025, 12:33 PM UTC
We have identified an issue affecting the API that is causing some requests to time out. We have determined the root cause, and we are actively implementing a fix.
- monitoring Mar 04, 2025, 12:35 PM UTC
We have identified a fix for the issue affecting the API. The fix has been deployed, and we will continue to monitor the situation.
- resolved Mar 04, 2025, 12:45 PM UTC
We can confirm that our monitoring shows that the issues impacting the API have been resolved. If you continue to experience problems, please contact our support team at [email protected]. A full report will be published as soon as we have finished investigating the root cause. Thank you for your patience.