Sigma Computing incident

Error rates and latencies in the AWS US-EAST-1 Region impacting third party services

Notice Resolved View vendor source →

Sigma Computing experienced a notice incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 12:22 PM UTC
Resolved
Oct 20, 2025, 07:00 AM UTC
Duration
—
Detected by Pingoru
Oct 20, 2025, 12:22 PM UTC

Update timeline

  1. resolved Oct 20, 2025, 12:22 PM UTC

    Starting at 7:11 UTC, AWS reported increased error rates and latencies for multiple services in the US-EAST-1 Region. At 10:35 UTC, AWS declared the incident in the US-EAST-1 region mitigated. While Sigma's service was not impacted by the incident, third party services that Sigma uses were impacted. Customers may have experienced intermittent delays or failures when accessing or using cloud data warehouse services during the incident. Contacting Sigma Support via Live Chat or email was disrupted during the incident. Incident Start Time: 7:11 UTC Incident End Time: 10:35 UTC