Shuttlerock incident

Issue uploading assets to Studio Briefs

Notice Resolved View vendor source →

Shuttlerock experienced a notice incident on June 25, 2021 affecting Order UI, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2021, 12:23 AM UTC
Resolved
Jun 25, 2021, 02:13 AM UTC
Duration
1h 49m
Detected by Pingoru
Jun 25, 2021, 12:23 AM UTC

Affected components

Order UI

Update timeline

  1. identified Jun 25, 2021, 12:23 AM UTC

    There is currently an issue when uploading assets to the briefs, which causes the page to become unresponsive. Our developers are working on a fix at the moment, and we will update you once it has been resolved. While this issue is being resolved assets can be imported into the Studio briefs using Google Drive.

  2. resolved Jun 25, 2021, 02:13 AM UTC

    Page should no longer become unresponsive when uploading assets to the brief.