Shuttlerock incident

Planned Outage for Shuttlerock Cloud

Critical Resolved View vendor source →

Shuttlerock experienced a critical incident on July 11, 2021 affecting Order API and Order UI, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2021, 08:05 PM UTC
Resolved
Jul 11, 2021, 09:07 PM UTC
Duration
1h 2m
Detected by Pingoru
Jul 11, 2021, 08:05 PM UTC

Affected components

Order APIOrder UI

Update timeline

  1. monitoring Jul 11, 2021, 08:05 PM UTC

    This is planned outage for the Shuttlerock Cloud while we transfer the application from being hosted in the USA to the EU. We will update everyone once the Shuttlerock Cloud is live again.

  2. resolved Jul 11, 2021, 09:07 PM UTC

    Planned outage is complete. The new url for the Shuttlerock cloud is now live - https://cloud.shuttlerock.com