Shuttlerock incident

SRC projects are stuck in the Production Setup state

Major Resolved View vendor source →

Shuttlerock experienced a major incident on January 26, 2022 affecting Order UI, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2022, 03:46 AM UTC
Resolved
Jan 26, 2022, 05:24 AM UTC
Duration
1h 38m
Detected by Pingoru
Jan 26, 2022, 03:46 AM UTC

Affected components

Order UI

Update timeline

  1. identified Jan 26, 2022, 03:46 AM UTC

    There is an issue at the moment with the approval of briefs in the SRC. We have identified the issue and will let you know when it has resolved.

  2. resolved Jan 26, 2022, 05:24 AM UTC

    This incident has been resolved.