Shuttlerock experienced a critical incident on January 8, 2023 affecting Order API and Order UI and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Order APIOrder UIRevision UIRevision API
Update timeline
- investigating Jan 08, 2023, 10:22 PM UTC
We are currently investigating this issue.
- monitoring Jan 08, 2023, 10:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 08, 2023, 10:48 PM UTC
This incident has been resolved. As part of an infrastructure state import, the wrong ID values were imported which affected how user permissions were assigned to the user token. The infrastructure has now been updated and reapplied.