Shuttlerock experienced a minor incident on February 15, 2023 affecting Order API and Order UI, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Order APIOrder UI
Update timeline
- investigating Feb 15, 2023, 03:15 AM UTC
We’ve become aware of an issue which is currently preventing logged out users and some external users from viewing delivery pages. We’re currently investigating the issue to identify the cause and will provide updates as they come.
- identified Feb 15, 2023, 03:44 AM UTC
We've identified the cause of the issue and are currently implementing a fix.
- monitoring Feb 15, 2023, 03:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 15, 2023, 04:11 AM UTC
This incident has been resolved.