Shuttlerock experienced a minor incident on June 26, 2023 affecting Order API and Order UI and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2023, 12:33 AM UTC
We’ve become aware of an issue post-release where users who use the Google option to sign into SRC may have issues accessing their account properly. We’re currently investigating the issue and will post updates as we progress.
- identified Jun 26, 2023, 02:25 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 26, 2023, 02:28 AM UTC
We believe we have found the cause of the issue, and have made some configuration changes which should resolve any access problems. We will continue to monitor the situation for now, so in the meantime please let us know if you have any access issues signing into SRC with Google.
- resolved Jun 26, 2023, 03:44 AM UTC
This incident has been resolved.