Shuttlerock experienced a critical incident on October 30, 2023 affecting Order UI and Revision UI, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Order UIRevision UI
Update timeline
- identified Oct 30, 2023, 08:19 PM UTC
There appear to be outages with Auth0. Auth0 manages the authentication and authorisation for ShuttlerockCloud. We are monitoring the Auth0 status page, and will update you when the issues have been resolved.
- resolved Oct 30, 2023, 09:05 PM UTC
Thank you for your patience. The issues with Auth0 have resolved and users can now login and access ShuttlerockCloud.