Shuttlerock incident

Revision comments not appearing on the revision app

Major Resolved View vendor source →

Shuttlerock experienced a major incident on November 15, 2023 affecting Revision UI and Revision API, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2023, 02:41 AM UTC
Resolved
Nov 15, 2023, 02:49 AM UTC
Duration
8m
Detected by Pingoru
Nov 15, 2023, 02:41 AM UTC

Affected components

Revision UIRevision API

Update timeline

  1. identified Nov 15, 2023, 02:41 AM UTC

    We have identified an issue that is affecting users being able to review revision comments on the revision app. Our software engineers have identified the issue and are working on a fix. We apologise for any inconvenience, and will update you once the issues are resolved.

  2. resolved Nov 15, 2023, 02:49 AM UTC

    This incident has been resolved.