Shuttlerock incident

Issue sending invites to new users

Notice Resolved View vendor source →

Shuttlerock experienced a notice incident on July 8, 2021 affecting Order UI, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2021, 09:01 PM UTC
Resolved
Jul 08, 2021, 09:28 PM UTC
Duration
27m
Detected by Pingoru
Jul 08, 2021, 09:01 PM UTC

Affected components

Order UI

Update timeline

  1. monitoring Jul 08, 2021, 09:01 PM UTC

    Currently the option to 'Send Invite Email' when creating a new user is not working from the 'New User' page. In the interim, please use the 'Copy Invite Link' option instead when creating a new user.

  2. resolved Jul 08, 2021, 09:28 PM UTC

    The ''Send Invite Email' issue has been resolved.