Shuttlerock experienced a minor incident on June 10, 2025 affecting Order UI and Revision UI, lasting 6h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Order UIRevision UI
Update timeline
- investigating Jun 10, 2025, 02:20 AM UTC
There appears to be an issue with Auth0, the application we use for authorization and authentication. Our software engineers are investigating, and we will provide more details once we have identified how to resolve the issue.
- monitoring Jun 10, 2025, 02:53 AM UTC
ShuttlerockCloud is operational again, but we will be monitoring incase the issue resurfaces.
- resolved Jun 10, 2025, 08:22 AM UTC
This incident has been resolved.